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The Complete Guide to Knowledge Management: A Strategic Plan to Leverage Your Company's Intellectual Capital Edna Pasher, Tuvya Ronen
Publisher: John Wiley & Sons

Complemented by elucidating examples from the authors' personal experiences, mixing extensive global case studies with new surprising successes in Israel, and interviews with prominent managers who implemented KM structures within their own organizations, The Complete Guide to Knowledge Management shows you how to:

Develop a management style based on a culture of trust, innovation, and respect for the knowledge of workers

Encourage your workers to contribute their knowledge to the management process

Capture and codify existing knowledge in your organization

Make your customers partners in creating knowledge and in shaping your organization's future

Developed for managers, CEOs, CFOs, CIOs, and controllers searching for successful solutions to various KM issues in all types of markets and situations, The Complete Guide to Knowledge Management helps you fully understand KM, your role in implementing it, and the necessary skills and tools for doing it successfully.

"Finally, a comprehensive, innovative, and very practical knowledge management book. It is the first to integrate knowledge management with culture and human relations."— Baruch Lev, Director, Vincent C. Ross Institute of Accounting Research; Philip Bardes Professor of Accounting and Finance at New York University Stern School of Business

"Pasher and Ronen are true pioneers in knowledge management and intellectual capital. They share their wealth of experience with a rich array of examples and conversations with people who have lived the challenges. What sets their work apart is their deep grounding in the true sources of wealth creation—the people, relationships, and ways of working that achieve success."— Verna Allee, CEO, ValueNetworks.com; author, The Knowledge Evolution and The Future of Knowledge

"The authors manage to offer a highly practical guide with plenty of wisdom embedded in the down-to-earth processes, methods, examples and tools included in each chapter. Distilling the expertise they have acquired as pioneers in the field, they help managers design and implement a thorough knowledge management and intellectual capital strategy while comprehending the value of what they are doing. This makes this book a unique achievement and a most appealing bargain."—Francisco Javier Carrillo, President of The World Capital Institute

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